“Do what seems right for people and don’t be afraid to ask members directly for support,” suggests one CEO and another Membership Director recommended, “extending the renewal period, postponing the 2020 fee increase for our Direct Debit payers and introducing a free membership period for new members.”
What actions are you taking, if any, to manage the financial impact of Coronavirus on your membership fees?
What actions are you taking, if any, to manage the financial impact of Coronavirus on your membership fees?
13%
We are giving our members a three month holiday
0%
We are giving our members a six month holiday
13%
We have deferred all membership fees for the foreseeable future
0%
We have reduced the cost of our membership fees
73%
Other (please specify)…