What does the road ahead look like in 2021?

A cry for freedom and a more balanced view of the world sits uppermost in one Director’s mind, “We have to get back to being human, living with pathogens and understanding that you cannot control everything. I say that as someone who hates getting colds! Importantly, we need to get viruses to build our immune systems so let’s get back out there, shake hands and live life!”

CONSUMER BEHAVIOUR

Which one of these, if any, will become the norm once lockdown is over?
Chart
32%
People continuing to only shop online
0%
People ordering take away food rather than going out to eat
26%
People taking a more cautious approach to socialising
8%
People managing their lives with a better sense of routine
24%
People investing more time in their mental health and wellbeing
8%
None of the above – people will slip back into their old habits
3%
Other – please share…

CONSUMER BEHAVIOUR

Which one of these, if any, have we missed the most during lockdown?
Chart
3%
Having a haircut or a beauty treatment
3%
Going to the pub
6%
Going on holiday
6%
Going out for dinner
75%
Seeing friends, family and loved ones
8%
Sending our children to school
0%
Other – please share…

CHANGES IN BUSINESS MODELS

Which one of these, if any, will become the norm in business post lockdown?
Chart
31%
More flexible and inclusive working practices
6%
Fewer and smaller face to face business meetings
0%
Easier and more direct ways to talk to the boss of the business
6%
Being able to choose whether to attend an online event in person or virtually
57%
A combination of the above
0%
Other – please share…

CHANGES IN BUSINESS MODELS

Which one of these, if any, will be the biggest change to the way businesses operate post lockdown?
Chart
0%
Businesses will become even more geographically dispersed
60%
Businesses will become less obsessed about where employees are based
0%
The face of commercial business parks will change forever
3%
There will be a rise in the number of people working as independent consultants
3%
There will be a range of new roles created e.g. Remote Working Logistics Managers
26%
There will be a host of new digital solutions designed to unite disparate workforces
9%
Other – please share…

THE HYGIENE FACTOR

Which one of these, if any, will be the biggest change in health and safety measures once the pandemic has passed?
Chart
26%
The availability of hand sanitisers in every shop or office
11%
People wearing face masks all the time
17%
Increased formal certification of safe working practice to facilitate social distancing
14%
The introduction of health passports
3%
Less time spent chatting around the water cooler
14%
People will stop shaking hands with each other
14%
Other – please share…

THE HYGIENE FACTOR

Which one of these, if any, is the biggest threat to businesses managing Covid-19 health and safety measures?
Chart
9%
The cost of implementing these measures
6%
The headache of implementing these measures
31%
The challenge of ensuring customers believe in and comply with these measures
14%
The challenge of ensuring employees believe in and comply with these measures
29%
The challenge of reacting quickly to new changes in government legislation
11%
Other – please share…

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