Pulse Insight Case Studies

CCgroup

CCgroup

Q: What do we do for CCgroup?

  • We run a Client Satisfaction Pulse, twice a year to benchmark overall satisfaction and engagement
  • We also run a market Insight Pulse designed to initiate new conversations with CCgroup's prospects and industry peers

"CCgroup has been using the Pulse to track overall client sentiment and satisfaction, as well as engage with new audiences that we want to strike up new conversations with. We find the insight really useful. Not just to inform our growth and investment plans as a B2B tech marketing & PR consultancy, but also because it enables us to ‘test' our assumptions and see if they bear truth. Running a business based on data we can trust is critical for us as we operate in a very competitive market and, like any business, want to stay ahead."
Richard Fogg, CEO, CCgroup

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